Appointment types

Acute vs chronic conditions

Acute conditions are severe and sudden in onset. This could describe anything from a broken bone to an asthma attack. A chronic condition, by contrast is a long-developing syndrome, such as osteoporosis or asthma.

If you have an acute issue that needs to be dealt with immediately you should get in touch with us to book an acute clinic appointment. If you have an issue or concern that isn’t as pressing, you can make an appointment in one of our regular clinics.

Acute clinic

Ropata Health run an acute clinic everyday to provide appointments for severe and sudden onset conditions. These can only be booked on the day and may not be with your regular doctor.

Acute appointments are from 8.30am to 9.30pm (book-on-the-day) on weekdays and from 9am to 5.30pm on the weekends.

If you have an urgent issue, please phone us on (04) 920 0800 to make an appointment.

Regular clinic

Our regular clinic appointments are 15 minutes in duration. They can be booked by phone, in person and online on Manage My Health.

Ropata Health understand that you may not be able to see your doctor during normal working hours so we run various evening clinics each week night from 5.30pm. You do not have to pay extra to attend a regular clinic in the evening. 

* if accessing an acute appointment after 5.30pm or on a weekend, then weekend charges apply.

Tips on how to get the most out of your appointment.


For certain procedures you may be able to see a nurse rather than a doctor. Services such as those listed below can be booked with a nurse. To book an appointment for these, please phone reception.

Appointments are available from 7.15am to 8.30pm on weekdays and from 9am to 4pm on the weekends.

  • Blood test
  • Blood pressure
  • Liquid nitrogen
  • Post minor op check
  • Removal of stitches
  • Change of dressing
  • Smear
  • New patient appointment