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You usually need to see your doctor for a prescription, and when you do this, the prescription cost is included in the consultation fee.

If your doctor has given his or her approval, you may be able to phone us for a repeat prescription.

The cost of this service is $22.00.

You’ll need to call us 2 working days before you need to pick up your prescription, so we can check your prescription request with a doctor.  We can also fax your prescription to a pharmacy of your choice (this will incur an extra $3 charge).

If you require an urgent prescription on the day or over the weekend, it will incur an extra $3 charge ($25 in total).

You can call our prescription line on (04) 920 0800 between 7am – 10pm weekdays, 8am – 6pm Saturdays and 9am – 4pm Sundays, to ask for your repeat prescription.

When you ring for your prescription, make sure you leave all of the following details:

  • Your name
  • Your doctor’s name
  • Your contact number
  • Your date of birth
  • The name of your medication, the dose you take, and how often you take it.

You can also order repeat prescriptions through Manage My Health.

Prescriptions | Coronavirus

In response to the Covid-19 outbreak, we are changing the way we process your scripts.

All scripts will now be faxed to the pharmacy of your choice. 

Please pay for your script via internet banking using our account details ASB 12-3142-0011411-00. 

Use your name or NHI number (located on the medication label) as reference.

Use this service to request a routine prescription previously issued by your GP. 

The request will take 48 hours.