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AI-assisted clinical notes

Ropata Health is introducing Heidi, an AI-assisted clinical scribe, to help our clinicians prepare consultation notes. Heidi may be used during your appointment to assist with transcribing and drafting clinical notes. Your doctor remains responsible for reviewing and approving anything saved to your medical record. We have informed patients that an AI scribe may be used […]

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Easter 2026 hours

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Phones Temporarily Offline This Thursday

Ropata Health will be moving to a new phone system on Thursday 12 March. During the changeover there will be a short period where our phone lines will not be available. Our phones will be offline from 12pm to 2pm on Thursday while the transition takes place. We appreciate your patience while this work is […]

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Waitangi Day

Ropata Health will be closed on Friday 6th February for Waitangi Day. Our normal after hours clinic will resume on Saturday 7th February. If you need medical advice during this time, please visit Lower Hutt After Hours on Connolly Street, or call Healthline on 0800 611 116.

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Changes to prescriptions from 1st February 2026

What is changing? From the 1st of February 2026, some patients may be able to receive prescriptions that last up to 12 months. This change is part of the national update to prescribing rules and aims to make it easier and more affordable for people with stable, long-term conditions to access their regular medications. Things […]

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Manage My Health cyber security update

You may have seen recent media coverage regarding a cyber security incident involving Manage My Health, the online patient portal used by many general practices across New Zealand, including Ropata Health. We want to reassure our patients that this incident is being actively investigated by Manage My Health, alongside independent cyber security and forensic specialists, […]