Community Notice

Covid Alert Level 2 Changes

Due to the change to Alert Level 2, we will be changing some of our processes.

Firstly please only call the medical centre to if you have a direct need we can assist with. All Covid related enquiries should go to Healthline or visit

We are seeing a 10 fold increase in telephone calls so please be patient.

If you have a

  • Cough
  • Cold
  • Sore Throat
  • Have travelled to Auckland within the last two weeks

Please call the medical centre before coming down.

We also offer the following types of consultations:

  • Electronic consultations – available exclusively through Manage my Health.  These are generally most suitable for straightforward enquiries, simple medical issues, follow-up from previous consultations, medication adjustments, as well as ongoing management of recurrent issues on a case-by-case basis.  If the clinician receiving the communication feels that an alternate consultation type will be more helpful, they will advise that.  Standard consultation charges apply.
  • Telephone consultations – can be a very effective option for issues not requiring physical examination.  Due to recent legislative changes we are now able to provide ACC consultations and renew sickness benefits via telephone consultation.  Phone consultations can additionally be supported by electronic communication of relevant information such as forms/photos and arranging any required investigations, prescriptions etc.  If a physical examination or face-to-face consultation is required, the clinician will arrange this.  Standard consultation charges apply.
  • Video consultations – an increasingly popular communication medium.  We currently offer these via a stable, secure platform provided by Manage My Health.  You will need to have downloaded the Manage my Health app onto a mobile device in order to access this.  Our admin team can help with that if you have any difficulties.  Standard consultation charges apply.

If you have an appointment for a swab please stay in your car when you arrive.