Current situation
New Zealand has eight confirmed cases of COVID-19. One of the eight cases was diagnosed in Australia. For a summary of the current status see our latest media release (15 March).
With continued vigilance the chance of widespread community outbreak is expected to remain low.
New border measures are in place as of Monday 16 March. Most travellers arriving in New Zealand are now required to self isolate for 14 days – check our information for travellers arriving to New Zealand to find out more.
If you have been overseas within the last 14 days and develop a fever, cough or shortness of breath, phone Healthline’s dedicated COVID-19 number 0800 358 5453 or contact your GP, including phoning ahead of your visit.
For COVID-19 health advice and information, contact the Healthline team (for free) on 0800 358 5453 or +64 9 358 5453 for international SIMS.
To protect our patients and staff, we have implemented some safety protocols to reduce the risk of spreading Coronavirus in our community.
These protocols are as follows:
- We are doing telephone assessments
- Anyone at risk will be asked to stay in the car park and call us when they arrive
- We have installed a port a cabin in the car park to carry out patients assessments for high risk patients and perform swabbing if required
- We have a member of staff located in the upstairs foyer asking patients if they have travelled overseas or are they in contact with anyone who has been. If they answer yes and they feel unwell they are triaged by a nurse after they have been given masks
Prescriptions
In response to the Covid-19 outbreak, we are changing the way we process your scripts.
All scripts will now be faxed to the pharmacy of your choice.
Please pay for your script via internet banking using our account details ASB 12-3142-0011411-00.
Use your name or NHI number (located on the medication label) as reference.
Use this service to request a routine prescription previously issued by your GP.
The request will take 48 hours.
For COVID-19 health advice and information, contact the Healthline team (for free) on 0800 358 5453 or +64 9 358 5453 for international SIMS.